Privacy Policy – VYZYOSchool

Last updated: {{ 10/11/2025}}

VYZYOSchool (“we”, “our”, “the Service”) provides digital school management services, including mobile applications (Parent App, Teacher App) and the school administration platform.
This Privacy Policy explains how we collect, use, protect and process personal information within the VYZYOSchool ecosystem.

By using our Services, you agree to the practices described in this Privacy Policy.


1. Data Ownership

All data belongs entirely to the school that uses VYZYOSchool.

The school is the Data Controller (owner of the data).
VYZYOSchool is the Data Processor (technical operator).

We do not use, sell, exploit, or reuse any personal data for our own purposes.
All data is used exclusively within the school environment.

Each school uses VYZYOSchool to manage its students, parents, teachers and administrative workflow.
We only provide hosting, security, backups and maintenance of the dedicated server.


2. Information We Collect

Depending on your role (Parent, Teacher, Student, Administrator), we may collect the following information:

2.1 Account Information

  • Full name
  • Email address
  • Phone number
  • Role (parent / teacher / administrator)
  • Associated school
  • Login credentials (encrypted)

2.2 Student Information

Used exclusively by the school:

  • Full name
  • Class / grade
  • Attendance
  • Courses / homework
  • Evaluations & grades
  • Exams and results
  • Timetable
  • Events and activities
  • Messages from the school

2.3 Device & Technical Data

Collected automatically for performance and troubleshooting:

  • Device model
  • Operating system
  • IP address
  • App version
  • Device identifiers
  • Crash logs
  • Log data during errors

2.4 Notification Data

  • FCM push token
  • Notification delivery status
  • Message metadata (not content)

We do not access private message content.


3. How We Use Your Data

Personal data is used exclusively for:

✅ Providing access to the school platform
✅ Allowing teachers to manage classes and evaluations
✅ Allowing parents to follow their children
✅ Sending school notifications (absence, notes, homework, events, exams)
✅ Generating attendance reports and grade bulletins
✅ Ensuring security and performance
✅ Technical support and troubleshooting

We do not use data for advertising, profiling, marketing, or analytics not related to the school’s activity.


4. How the School Uses Data

Each school uses the platform for :

  • Administrative management
  • Pedagogical management
  • Communication with parents
  • Grade management and evaluations
  • Attendance tracking
  • Homework and timetable management
  • Reporting and dashboards

VYZYOSchool never intervenes in the educational or administrative decisions of the school.


5. Data Sharing

We do not sell, rent or commercialize personal data.

Data is shared only as follows:

The school administration – for educational and administrative work
Teachers – only the data of their own classes
Parents – only the data of their own children
Technical services (Google Play Services, Firebase Cloud Messaging) – only to enable features like notifications or crash detection

No data is shared with third parties for commercial, marketing or profiling purposes.


6. Children’s Privacy

Because our service is used in schools, we process student data strictly under the authorization of the school.

✅ We do not collect data directly from children
✅ Parents and schools fully control student data
✅ No student account is created without school approval
✅ If a parent requests deletion, we process it with the school
✅ We comply with Google Play Families Policy

If we discover any unauthorized child data, we delete it immediately.


7. Data Storage & Security

All data is stored on secure servers located in Tunisia, inside a certified datacenter:

ISO 27001 – Information Security
ISO 9001 – Quality Management

We apply:

  • HTTPS encryption
  • Strong authentication
  • Daily backups
  • Dedicated servers per school
  • Access control and audit logs
  • Security monitoring

VYZYOSchool does not mix the data of different schools.
Each school has its own isolated server and database.


8. Permissions Used by the Mobile App

The mobile applications may request:

Internet – to access the platform
Notifications (FCM) – for school alerts
Camera – for QR code scanning (optional)
Storage – to download documents (optional)

No permission is activated without user consent.


9. User Rights

Depending on your role and the school’s policy, you have the right to:

✅ Access your personal data
✅ Update your information
✅ Request correction of incorrect information
✅ Disable notifications
✅ Request deletion (via the school)
✅ Request data export (via the school)

Requests can be sent to:

📧 support@vyzyoschool.com

We coordinate with the school to process them.


10. Data Retention

Data is retained as long as the school uses VYZYOSchool.

When a school terminates its contract:

✅ All data is deleted within 30 days
✅ Backups are securely removed
✅ No copy is kept by VYZYOSchool

Unless a longer retention is required by law.


11. Third-Party Services

The platform may use:

  • Google Play Services
  • Firebase Cloud Messaging
  • Crashlytics (for errors)

These services may collect technical identifiers to ensure proper functioning.

No personal academic data is shared with them.


12. Changes to This Policy

We may update this policy.
Updates will be posted on this page with a new “Last updated” date.


13. Contact Us

For questions, support or data requests: If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

VYZYOSchool
📧 support@vyzyoschool.com
🌐 https://vyzyoschool.com